Refund policy
1. General Provisions
By placing an order on likeboost.pro, you agree to the terms of this Refund Policy. We reserve the right to change these terms without prior notice. We recommend periodically reviewing the current version of the policy.
2. Currency of Transactions
- The main currency of the website is Euro (€).
- Users can select to display prices in another currency in their personal account, but all payments and credits on the service are processed in Euro.
- Refunds are made in Euro or at the exchange rate on the day of the refund.
3. Refund Conditions
Refunds are possible in the following cases:
- If the order was not started within 5 days from the moment of payment — a full refund is issued.
- For services with a refill guarantee, a partial refund is possible according to the terms of the specific service.
4. Refund Procedure
- Refunds are made either to your account balance on likeboost.pro or to the original payment source (which may be a bank account or other payment systems).
- If the refund is made not to the balance but to the original payment source, all bonuses and discounts previously credited to your likeboost.pro balance will be deducted from the refund amount.
- Funds credited to your likeboost.pro balance are non-refundable. They can only be used for new orders on the website.
- When refunding to the original payment method, payment system fees may apply — these are withheld according to the rules of the respective services.
5. Limitations and Exceptions
- If you use multiple services simultaneously for the same account or publication, refunds are not provided.
- Before ordering services, the user is responsible for familiarizing themselves with the rules and policies of the social networks they intend to work with.
- If the user violates the rules of social networks, including account blocking or content removal, likeboost.pro is not responsible and does not provide refunds due to blocks or restrictions imposed by the social network.
6. Disputes and Chargebacks
- By making a payment, you agree not to initiate disputes or chargebacks for any reason. For refund issues, please contact support via the ticket system.
- If a dispute or chargeback is initiated after payment, we reserve the right to block your account, cancel all future orders, and annul previously provided services.
7. Contacts
To request a refund or resolve any issues, please contact likeboost.pro support via the ticket system on the website.